Fit & location
Hole size, hole location, slots, and mating edges affect assembly. Identify the reference surfaces and the dimensions that matter to your fit.
← Xeon NCQuality / Packaging / Delivery
Quality.
All the way
to your door.
Good parts deserve a good journey. Know what to specify, how we protect your order, and what to check when it arrives.
From drawing to delivery01 Define the requirement02 Protect the part03 Plan the shipment04 Check the delivery
01 / Start with the drawing
Define what
good looks like.
Your approved design, material, finish, and the applicable process tolerances define the requirement. Flag critical features before ordering so the manufacturing and inspection needs can be reviewed together.
Quality has the final say.
We work to control quality at every step of production. Our quality department makes the final decision on whether parts are ready to ship or need to be scrapped and recut. Parts move to packing only after they pass inspection.
Illustration / 01Inspection features
Form & orientation
Check flange direction, formed dimensions, and angles against the design. A formed part needs references that can actually be measured.
Surface & finish
Call out cosmetic faces, edge requirements, and the selected finish. Material thickness variation and normal process marks need to be considered.
Need tighter tolerances, material certifications, or specific inspection records? Request them with the quote so scope and cost can be agreed before production.
The standard follows the process.
General tolerances published for the relevant service apply unless Xeon agrees to tighter requirements in writing. A nominal CAD dimension alone does not specify an inspection tolerance.
Explore process tolerances ↗Raw metal has a surface history.
Mill scale, minor scratches, heat-affected cut edges, and tooling witness marks can be normal process characteristics. Finishes can also vary slightly between batches. Specify appearance requirements before ordering.
Manufacturing standards & tolerances ↗02 / Protect the geometry
Space for protection.
Support for the part.
Packaging follows the part’s weight, shape, and finish. Separation protects surfaces; support limits movement and helps keep handling loads away from vulnerable edges and flanges.
Inspected. Wrapped. Labeled. Packed.
Once your parts pass quality inspection, we wrap, label, and box them for shipment. Every shipment includes a packing list identifying which parts from your order are packed in each box.
Illustration / 02Exploded packing concept
The manufactured part
Protect projecting features and cosmetic faces. A bent flange is not a convenient place to carry a shipping load.
Separation & support
Separators help keep parts from rubbing. Support and restraint need to suit the part, so it cannot shift into an unprotected surface.
The outside package
Cartons suit smaller orders. Larger or heavier work may need a pallet, custom skid, or crate. The packaging adds both size and weight.
Have a receiving, kitting, labeling, or returnable-packaging requirement? Include it in the quote request.
03 / From Nampa, Idaho
Choose the journey
around the order.
Part geometry, packaged weight, destination, and receiving access influence the shipping plan. Your quote and selected shipping service establish the arrangement for your order.
Small parcel
Compact parts and smaller batches below Xeon’s freight thresholds that can be protected in a box and meet the selected carrier’s requirements.
LTL freight
Larger parts, heavier batches, or consolidated orders that share trailer space with other shipments.
Full truckload
Large production releases where a dedicated trailer suits the volume, destination, and delivery plan.
Illustration / 03Outside carton envelope
L · 12″W · 8″H · 6″Measure the package, not just the part
The box has
dimensions too.
For a rectangular package, length is the longest side. Girth is the distance around the two shorter sides.
- Length · L
- 12″
- Girth · 2W + 2H
- 28″
- Length + girth
- 40″
This example explains the measurement. It is not a parcel-eligibility test. Carrier limits, service rules, and the final packed weight must be checked for the shipment.
Tell us about your receiving site.
Include the delivery address and whether it is commercial, residential, or limited access. For freight, tell us about a loading dock, forklift, liftgate need, and any appointment requirement.
Explore shipping options & coverage ↗Separate production from transit.
Manufacturing lead time and carrier transit are different parts of the schedule. Lead times and ship dates are estimates; revisions, material availability, and other factors can change them.
Shipping & delivery terms ↗04 / When your order arrives
Check it.
Keep the details.
Inspect the shipment promptly. Match the delivered parts and quantities to your order, and keep the packaging while you check for damage or a part issue.
- 01
Look before unpacking.
Photograph visible damage to the package and note it on the delivery receipt where applicable. Keep labels and the tracking number.
- 02
Check the parts.
Compare the part, quantity, and revision with your order. For a dimensional concern, include the drawing reference and a clear measurement.
- 03
Send one clear report.
Include the order number, affected parts and quantities, photos, measurements, and a short description. Retain the parts and packaging.
Transit damage: notify Xeon within 5 business days of delivery, retaining packaging and photos so we can assist with a carrier claim.
A part that may not conform: notify Xeon in writing within 30 days after delivery with your order number and supporting photos or measurements.
These are summaries of the shipping terms and inspection and remedies terms. Contact us before returning parts; returns require written authorization.
05 / A few useful details
Before you order.
Can I request certifications or an inspection report?
Request material certifications and any specific inspection documentation at quote time. Availability, scope, and cost need to be agreed with Xeon. Material certifications and independent material testing are not included by default; see the manufacturing standards.
What determines whether my order ships by freight?
Xeon ships by freight if any single part weighs 50 lbs or more, the order totals 200 lbs or more, a part is longer than 94″, or a parcel’s length plus girth exceeds 100″. Girth is twice the sum of the two smallest outside package dimensions. See the freight policy above; your quote identifies the shipping arrangement.
Can I arrange local pickup or an international shipment?
Local pickup is available when selected for the order. Parts are held for up to 30 days after the availability notice under the shipping terms. The instant quote system ships to U.S. addresses; contact evan@xeonnc.com to discuss shipment outside the U.S. before ordering.
Are these the exact packing materials used for every order?
No. The illustrations explain inspection features, protection layers, and package measurement. They are illustrative models; the actual packing method is chosen for the parts and shipment.
Put the requirements in the quote