Terms and Conditions

Effective date: October 30, 2024

1. Order Acceptance and Cancellation

By submitting an order, you agree it is an offer to purchase under our terms and conditions. Xeon NC may choose to accept or reject any order at our discretion. Cancellation requests can be made by contacting us via email or phone. We may or may not approve these cancellations depending on the production status of your order.

2. Prices and Payment Terms

Prices obtained through our instant quoting software are estimates and may be adjusted after review. All prices are subject to change without notice, and Xeon NC is not liable for any pricing errors. Payments must be received before we accept an order, and credit card charges will be processed when orders are ready for shipment or pick-up.

3. Shipments and Delivery

We arrange the shipment of products to you, with title and risk of loss passing upon delivery to the carrier. Shipping dates are estimates, and we are not responsible for carrier delays.

4. Returns, Refunds, and Replacements

Xeon NC may, at its discretion, offer refunds, discounts, or replacements for parts that are damaged, lost in shipping, or have quality issues.

5. No Warranties

Xeon NC disclaims all warranties, express or implied, regarding the products and services purchased. We do not guarantee the functionality or suitability of materials or designs provided by customers.

6. Limitations of Liability

Xeon NC is not liable for any indirect, special, or consequential damages arising from the use of our products or services. Our liability is limited to the amount paid for the products or services.

7. Force Majeure

We are not responsible for delays or failures in performance due to events beyond our control, such as natural disasters, wars, or other major disruptions.

8. Governing Law

All disputes are governed by the laws of the state where Xeon NC is located, without regard to conflict of law principles.